Position Summary
The Office Coordinator plays a key role in keeping daily operations running smoothly. This position supports customer communication, scheduling, membership program administration, technician coordination, and general office organization. The ideal candidate is detail‑oriented, proactive, and thrives in a fast‑paced service environment.
Key Responsibilities
- Manage accounting-related functions, including deposits, financing, and W-9/Certificate of Insurance (COI) requests.
- Assist with outbound customer communications, including financing follow-up, payment coordination, and accounts receivable collections.
- Coordinate and support internal event planning, meeting preparation, and office activities.
- Oversee inventory and ordering of uniforms, office supplies, and break room supplies.
- Assist with employee onboarding by coordinating device setup, user access, and basic IT support.
- Provide administrative and operational support to ensure efficient day-to-day business operations.
- Manage inbound calls, emails, and customer inquiries with professionalism and accuracy.
- Maintain organized office operations including filing, supply management, and workflow coordination.
- Maintain accurate customer records and ensure data quality across systems.
- Collaborate with technicians, dispatch, and management to ensure smooth daily operations.
Required Qualifications
- High school diploma or equivalent.
- Strong organizational skills and exceptional attention to detail.
- Excellent written and verbal communication abilities.
- Ability to manage multiple priorities and adapt to changing business needs.
- Proficiency in Microsoft Word, Outlook, and intermediate Excel.
- Customer‑focused, professional, and personable demeanor.
- Self‑motivated with the ability to work independently and as part of a team.
- Valid driver’s license and clean driving record
Preferred Qualifications
- Experience in office administration, customer service, or service‑industry coordination.
- Familiarity with scheduling software or CRM systems.
- Prior experience in home‑services, HVAC, plumbing, or electrical industries (helpful but not required).
Benefits
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and paid holidays.
- Opportunities for advancement within a rapidly growing company.
