Job Listings

Call Center-Customer Service Representative    Salary: $17 - $20/hour    Location: Fort Wayne, IN   Are you looking to jump in a dynamic, innovative and growing career opportunity. Korte Does It All offers you a small business feel, but a large business size, growth with stability. And if you're the kind of person who likes to assist customers by providing solutions, then we could be a perfect fit to grow your career. We're looking for Customer Service Professionals for our Fort Wayne, IN office. This role is for people who want to provide our Maintenance Agreement Members and potential new customers with the excellent customer service they want and deserve. Join our team to deliver personalized service that demonstrates the value of being serviced by Korte. If you desire a career with plenty of opportunities, let's talk.   Qualifications & Skills:   - Must have 2+ years of CSR experience. - Call Center experience 1+ years - Service Titan or home services industry experience (not necessary but a plus) - Proficiency with computers, especially software applications including, MS Word, email and CMS is a plus - Engage in active listening, confirm or clarify information, and manage and provide solutions - Exceptional interpersonal and rapport building skills - Strong written and verbal communication - Strong time management, organizational skills, and decision-making skills - Detail oriented, consistent, adaptable, and accountable - Proficiency in problem analysis and problem solving - Ability to multitask - Strong attendance - Build lasting relationships with customers and other call center team members   Benefits:   · Medical, Prescription, Dental, Vision (100% covered by the company) · Disability & Term Life Insurance · Matching 401k benefits · On-going training & development, & growth opportunities · Paid Holidays · Paid Time Off (PTO)

Job description   Korte Does It All is excited to announce that we have an immediate opening for an impactful role as an Plumbingand Excavation Apprentice.   This is your ground floor opportunity to build a great department with the backing of an established company. Our company has a great reputation and a large established customer base. Come join an awesome family environment and be part of a management team that cares.   Pay range: $18 - $20/Hour    Benefits - Medical, Prescription, Dental, Vision - Disability & Term Life Insurance - 401K benefits with 4% company match - On-going training, development & growth opportunities - Paid Holidays - Paid Time Off   What YOU will do: Excavation - Spot repairs and or full sewer line replacements anywhere from 3'- 10' in depth - Trenching sump pump discharge/ drainage tile - Working with a crew of 3  Plumbing AOR - Interior work from water slab leaks to full house re-pipes - Plumbing work for bathroom remodels - Running new gas line from individual fixtures to full house gas re-pipes    What YOU will bring: - 1 years apprentice experience (not required) - Residential plumbing schooling. (not required) - Must pass a drug screen, background check - A go getter attitude.   Why work with us!   Our leadership team combines the benefits of being a well-run local business with the tools and resources of a larger regional player. We put our people first and are committed to their success and professional development. Both our new and long-time customers rely on us to send only the best in the industry to solve the critical issues affecting their homes.  

Job description   Korte Does It All is a full-service electrical, HVAC and plumbing company based in New Haven, IN. For over 50 years we have been dedicated to meeting the indoor comfort needs of homeowners and business owners across Fort Wayne and Allen County.   Essential functions/responsibilities - Evaluate customer calls and match the right technician to every job. - Prioritize all calls according to urgency and profitability. - Relay accurate information to technicians. - Manage the whereabouts and needs of every technician in the field. - Debrief with technician after every call, verifying material used, description of work and payment received. - Be professional and establish customer rapport to encourage repeat business. - Make reminder calls for the next day’s calls. - Maintain ONCALL schedule, making updates & changes as needed. Reporting changes to management group as well as maintaining dashboard for after-hours answering service. - Work with PMA coordinator to schedule Commercial PMA visits. - Backup for other trade dispatchers when necessary. - Answer incoming calls. Transferring to proper person. - Schedule incoming service calls for all trades. - Schedule sales calls for our consulting team. - Other duties as assigned by supervisor. Qualifications - Proven customer service skills. - Highly organized with exceptional follow-through abilities. - Able to work in a fast-paced, noisy, constantly changing environment. - Ability to build trust and demonstrate empathy. - Able to work as a team as well as make independent decisions in urgent situations. - Highly motivated, flexible, and a great attitude. - Able to work flexible hours with overtime as needed. - Previous experience in dispatching for the trades or other fast-moving schedules. (Preferred) - Service Titan experience a plus. (Preferred) Job Type: Full-time   Benefits: - 401(k) - 401(k) matching - Dental insurance - Health insurance - Life insurance - Paid time off - Vision insurance Physical setting: · Office   Schedule: · Day shift · Monday to Friday   Ability to commute/relocate: · New Haven, IN 46774: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person.

Job description Looking to TRADE up from a job to a career? Korte is looking for an Drain Technician!   If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team! You'll benefit from uncapped salaries, with the peace of mind from a stable and secure local brand.    Pay: Pay ranges based on experience $18.00 - $22.00+/hour   Base + Uncapped commission and Spiffs   Schedule: - On call required - 8am-5pm   Drain Technician Benefits: - Our top performers are among the highest paid technicians. You’ll have unlimited earning potential. - Company supplied - Medical Insurance --health, dental, vision, life insurance, short-term and long-term disability. - Access to state of the art tools, parts and supplies. - 401k Plan with a company match. - Paid time off, paid holidays, paid training   Drain Technician Responsibilities: - Complete drain cleaning, camera inspection, and drain locating service calls. - Establish customer rapport to sell the right products and services. - Educate and assist customers in choosing the best finance options and maintenance plans.   Qualifications: - 1 year + of Residential Drains experience - Customer service skills    Job Type: Full-time